Casino Mate Payment Methods
Our Banking page lists 10 payment methods: 9 for deposits and 4 for withdrawals. The list for your region appears on the Deposit Page after you log in. Our general terms list EUR, CAD and NZD among account currencies and apply the same nominal limits to dollar and euro accounts.
| Topic | What we publish |
|---|---|
| Deposit methods | Visa, Mastercard, Neteller, InstaDebit, ecoPayz, Neosurf, Interac Online, Cashlib, CashToCode |
| Withdrawal methods | Neteller, InstaDebit, ecoPayz, Bank Transfer |
| Minimum deposit | 10; 20 to claim a bonus or free spins |
| Weekly withdrawal limit | 10,000 in your account currency |
| Pending period | At least 24 hours, Monday to Thursday |
| Provider transfer | Instant or 3–5 business days, by method |
Deposit Methods
All 9 deposit methods are credited instantly. The minimum deposit is 10, or 20 if you want a bonus or free spins; per-method maximums are not published and appear in the cashier. Fees charged by your bank or payment provider are not listed in our terms.
| Method | Deposit | Withdrawal | Crediting | Minimum |
|---|---|---|---|---|
| Visa | Yes | No | Instant | 10 |
| Mastercard | Yes | No | Instant | 10 |
| Neteller | Yes | Yes | Instant | 10 |
| InstaDebit | Yes | Yes | Instant | 10 |
| ecoPayz | Yes | Yes | Instant | 10 |
| Neosurf | Yes | No | Instant | 10 |
| Interac Online | Yes | No | Instant | 10 |
| Cashlib | Yes | No | Instant | 10 |
| CashToCode | Yes | No | Instant | 10 |
Only 3 of the 9 deposit methods also support withdrawals, and Bank Transfer works for withdrawals only. If you deposit with one of the other 6 methods, plan a withdrawal method in advance. The split by operation:
- Deposit and withdrawal: Neteller, InstaDebit, ecoPayz.
- Deposit only: Visa, Mastercard, Neosurf, Interac Online, Cashlib, CashToCode.
- Withdrawal only: Bank Transfer.
Withdrawal Methods
Each withdrawal passes 2 stages: our pending period of at least 24 hours with checks, then the transfer by the provider or bank. The times in the table describe the second stage only, not the full time from your request.
| Method | Provider or bank transfer | Fee |
|---|---|---|
| Neteller | Instant | No casino fee listed |
| InstaDebit | 3–5 business days | No casino fee listed |
| ecoPayz | Instant | No casino fee listed |
| Bank Transfer | 3–5 business days | Bank or intermediary fee up to 35 |
For International Wire, the minimum withdrawal is 100 or its equivalent, and banks or intermediaries may charge up to 35. That fee comes from the banks involved, not from us, and other provider fees are not listed in our terms.
How to Withdraw
The 5 stages below follow our terms, from checking your bonus balance to the final transfer. We have not published a screen-by-screen guide, so the cashier shows the exact buttons and fields for your account once you log in.
- Make sure your bonus balance is zero and any wagering is complete.
- Log in on https://casinomates420.club and request a withdrawal in the cashier.
- Wait for the pending period of at least 24 hours while we review the request.
- If we ask for documents, send them via My Account → KYC or [email protected] before the pending period ends.
- After approval, the money is sent with your method’s transfer time.
If requested documents do not arrive before the pending period ends, the withdrawal returns to your playing account, and you can submit a new request after sending them. Readable files with all 4 corners visible help avoid a second request.
Limits and Fees
Our general terms and promotional terms set different minimum withdrawal amounts, 50 and 20, and we have not published a rule that resolves the difference, so check the amount the cashier accepts. All values are in your account currency.
| Limit | Value | Source |
|---|---|---|
| Minimum deposit | 10 | General terms 4.2 |
| Minimum deposit for a bonus or free spins | 20 | General terms 4.2 |
| Weekly withdrawal limit | 10,000; exceptions and VIP terms may apply | General terms 4.4 |
| Minimum withdrawal | Amounts below 50 are not paid out | General terms, section 6 |
| Minimum cash-in | 20 | Promotional terms 2.3.5 |
| International Wire minimum | 100 or equivalent | General terms 4.5 |
| Withdrawal from welcome bonus winnings | Up to 5,000; the rest is forfeited | General terms 4.6 |
If a deposit is withdrawn after less than 1x turnover, we may charge a fee of at least 10% of the withdrawal at our discretion. No other casino fee is listed for standard deposits and withdrawals, while bank charges on International Wire can reach 35.
Processing Times
The pending period lasts at least 24 hours from Monday to Thursday and includes a check of play for irregular patterns. We do not publish one total time for both stages, because document requests and weekends can extend the first stage.
- Weekend rule: if pending ends after 04:00 GMT on Friday, it moves to 04:00 GMT on Monday.
- Neteller and ecoPayz: instant transfer after approval.
- InstaDebit and Bank Transfer: 3–5 business days after approval.
Verification and Restrictions
We may verify your identity, address and payment method before paying out. No fixed completion time is published, but requested documents must arrive before the pending period of at least 24 hours ends. The table lists 5 requirements.
| Check | What we need |
|---|---|
| Identity | A document with your first and last name matching your registration |
| Address | A utility bill no older than 3 months with your name and address |
| Card, if requested | First 6 and last 4 digits visible; middle digits and CVV/CVC covered |
| File quality | Screenshots, photos or PDF; readable, all 4 corners visible |
| How to send | My Account → KYC, or [email protected] |
We may also ask for purchase history or other documents. Every payment method must belong to the account holder, and a name mismatch can lead to the account being blocked. A positive bonus balance also blocks withdrawal.
If a Withdrawal Is Delayed
Most delays come from the 4 points below. Check them first, then contact our support team, available 24/7 via Contact Us, or write to [email protected] with the method, amount and date of your request.
- Your bonus balance is zero and wagering is complete.
- Requested documents were sent before the pending period ended.
- The weekend rule has not moved your request to Monday.
- Your method’s transfer time of up to 3–5 business days has passed.
FAQ
Which deposit methods can I use?
Our Banking table lists 9 deposit methods: Visa, Mastercard, Neteller, InstaDebit, ecoPayz, Neosurf, Interac Online, Cashlib and CashToCode. The list for your region appears on the Deposit Page after you log in.
Which methods can I use to withdraw?
Withdrawals are available through 4 methods: Neteller, InstaDebit, ecoPayz and Bank Transfer. Cards and the other deposit-only methods cannot be used to cash out, so choose one of these 4 in advance. Bank Transfer is the only method used for withdrawals alone.
Do you charge fees for payments?
We do not list a casino fee for standard payments. Banks may charge up to 35 on International Wire, and a deposit withdrawn with less than 1x turnover may carry a fee of at least 10% of the withdrawal at our discretion.
How long does a withdrawal take?
The pending period lasts at least 24 hours, Monday to Thursday. After approval, Neteller and ecoPayz are instant, while InstaDebit and Bank Transfer take 3–5 business days. A pending period ending after 04:00 GMT on Friday moves to Monday.
Do I need to verify my account before withdrawing?
We may ask for ID, a utility bill no older than 3 months and, if needed, a card image. Send them via My Account → KYC or email before the pending period ends, otherwise the request returns to your playing account.